Appointments

Patients are seen by appointment only.
Non-urgent treatment: 3-5 weeks
After school & evening appts: 6-8 weeks

Emergency Treatment

Sessions for urgent treatment are provided daily and strictly by appointment. The time of each dentists’ session varies.
Emergency appointments are released daily at 8.30am.

Please note:

• Priority given to registered patients
• Operates on first come, first served basis
• Longer waits are possible

We will attempt to accommodate patients. Regrettably, this is not always possible. Your understanding is appreciated.

Missed Appointments

Incl. short notice cancellations

• Are charged at £30 / half hour
• Fee is payable prior to further appointments

Accounts

• Settled on or before treatment completion
• Estimates will be provided

Payments accepted:

• Cash
• Cheque (payable to treating dentist)
• Visa / Mastercard Credit Cards (+1.99%)
• Visa Debit / Debit Mastercard (+0.2%)

Unpaid Accounts

• Will be actively pursued
• Failure to settle outstanding accounts will result in referral to a Debt Collection Agency and removal from registration with the Practice
• Debt Collection Agency referral will incur a further administration charge to the patient

Complaints

Maine Dental continues to enjoy an excellent working relationship with patients.

We strive to provide a courteous, efficient and professional service to everyone we deal with.

We acknowledge that despite our best efforts human error is inevitable and welcome the opportunity to graciously resolve any issues.

If you are unhappy with your care please ask about our complaints procedure.

Please note:
Aggressive or abusive behaviour is not acceptable within Maine Dental